Shipping policy

 

PERDUPARIS – Shipping Policy

 


Last updated: October 2025

 

 

 

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1. Order Processing

 

 

  • All orders are processed within 2–5 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or holidays.

  • You will receive a confirmation email once your order is placed and another one when your package is shipped (including a tracking number).

 

 

 

 

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2. Shipping Locations

 


We currently ship nationwide (Portugal) and to selected international destinations in Europe.

If your country is not listed at checkout, please contact us at:

📩 support@perduparis.com

 

 

 

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3. Shipping Costs

 

 

  • Shipping fees are calculated at checkout based on destination and package weight.

  • Occasionally, we offer free shipping promotions — these will be clearly stated on our website or social media.

  • Customs fees, import taxes, or additional charges (for international orders) are not covered by PERDUPARIS and must be paid by the customer.

 

 

 

 

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4. Delivery Times

 


Estimated delivery after shipment:

 

 

Destination

Estimated Time

Portugal

2–5 business days

European Union

5–10 business days

Rest of Europe

7–14 business days

 

 

Delays may occur during high-volume periods or due to customs inspection.

 

 

 

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5. Tracking Orders

 


Once your order ships, you’ll receive a tracking link via email to follow your package in real time.

If you haven’t received your tracking number after 5 days, please contact us.

 

 

 

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6. Lost or Damaged Packages

 

 

  • PERDUPARIS is not responsible for packages lost or damaged during shipping.

  • If your order arrives damaged, please contact the courier directly and then notify us at support@perduparis.comwith photos of the item and packaging.

  • We will help you file a claim and find the best possible solution.

 

 

 

 

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7. Wrong Address Policy

 


Please double-check your shipping address before completing checkout.

If an incorrect address is provided, we cannot guarantee delivery or issue a refund once the package has shipped.

 

 

 

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8. Questions

 


If you have any questions about shipping, delivery times, or tracking, reach us at:

📧 support@perduparis.com

 

 

 

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2025 PERDUPARIS. All rights reserved.